4.50 ★
NEW!!
Private Pool
Sunrise Studio PH w Private Pool|Gym|Paddle Tennis
- Condominium·2 guests·1 bathroom
Walk anywhere in Tulum center! This super central penthouse in the heart of Tulum is probably one of the most desirable places you be in as a guest if you are not in the beach. 2 min WALKING DISTANCE to Tulum's largest and only SUPERSTORE, access to onsite stores and restaurants make this one uniqu...
Amenities
Swimming pool
Washing Machine
Kitchen
Gym
Air conditioning
Pets allowed
Available days
Reviews
4.50 (1)·Thais·November 2024
I wouldn’t book this again.
Positive: The property is clean, thats all.
Negative: The communication is horrible. They don’t send you the details of the location until you contacted them. The condo is not easy to find. A deposit of $300 is needed from the management team. The problem is they let us know once we got there. Both our American Express and Mastercard didn’t work in their system. Luckily we also had a visa card, otherwise we would be sleeping in the street that night.
They change the door and wifi password without updating the information they send to the guests.
The property management said we didnt have parking inside, then the manager said we do.
A LOT miss of communication during our stay.
We check-ou Monday morning, and we haven’t received our deposit back (Friday). When I contacted them, they said they need the confirmation that there wasn’t any damage to the property (I guess 4 days later and nobody checked yet).
This is not worth it. SO MUCH headache and communication issues with the property management team.
Good to know
House Rules
Check-in: 4 pm
Check-out: 11 am
Pets: allowed
Smoking inside: not allowed
Cancellation Policy
100% refund up to 14 days before arrival
50% refund up to 7 days before arrival